Today’s featured guest is Derek Nichelson from @redeemedconstruction … Derek is a boutique home builder in Florida. He had kind of a rough time period in his life, and hence the name Redeemed Construction. He goes on to tell some of the insights he’s learned through the years. HIs is a very inspiring story. I […]
Fail Forward
It has been said that you should never lose – you either win or you learn. While this saying makes perfect sense for a motivational speech for a sporting event, can it be applied to your construction business? Easy answer – YES. Apply it every day. Multiple times a day if necessary. Trust me, if […]
[Nate Seaborn] Put A Strong Emphasis On Customer Service And Make Your Clients Happy.
Today’s featured guest is Nate Seaborn from @NateSeabornConstruction … He is a general contractor who is passionate about putting a strong emphasis on customer service, and making their clients happy. Today we get to listen to his story, hear some of his ups and downs, and how his business has evolved to where it is […]
Why Contractors Need to Deliver on the Customer Experience – Not Just a Quality Product
The customer experience is the new product. Today’s homeowners are evaluating contractors on the quality of experience not just the quality of the product. Why construction contractors are falling short on delivering a positive customer experience? As contractors, we’re not just building and delivering a project, we must build a relationship with the customer. When […]
[Jobson Chrisostomo] Even If You Don’t Make A Profit – Keep Your Word
Today’s featured guest is Jobson Crisostomo from Affordable Handyman of Greenwhich. @ahofgreenwich … He came to the USA when he was 10 years old. He learned immediately that he could make a little money recycling cans. He saved up enough money to buy his first bicycle, and kept growing and learning. He learned carpentry from […]
Contract(ors)
Contract is the root word of what we all consider ourselves to be – Contractors. Think about it, you can’t spell contractor without contract. Likewise, you should NOT be doing any contracting type work without a contract. Sure, it is not as cool a word as demo day or excavation and writing a contract is […]