Growing up, Christopher Quinn could be found working with his grandparents on various home renovations. He is now the managing partner at Apex Projects in Connecticut with his friend Brian Hyla. In this episode, he talks work life balance, the importance of networking, and shares various marketing tactics he’s currently using to grow his business.
For Chris one of the keys to his success has been the strong relationships that he’s built over the years. “It’s all about the relationships with the clients.” He says.
“You have to get a long,” Chris continued. “You have to come with that team approach.”
Chris and his partner Brian see so much value in relationship building that they put a strong emphasis on networking. They carve time out of their busy building schedule so they are able to attend networking events.
They believe networking is so important they are looking into and planning their own networking events, and inviting key people who they want to get in front of.
It’s a long term vision, and doesn’t happen over night.
But when you invest in people and build real relationships, it will come back to bless you down the road.
Chris shared a few keys that he’s learned over the years that help him and his businesses to succeed. Here a few:
- Scopes of work must be crystal clear.
- Go the extra mile ever day. Go above and beyond what you say you are going to do.
- Follow up is key. If you have a sub that you need on the job, keep calling them back till they show up.
- Your word is your bond. If you say something you must back it up 1,000%.
- Perseverance is key to success. Say “Yes,” Then figure out a way to get it done.
One of the best words of advice given to Chris a long time ago which he’s never forgot, goes like this. “Excuses are the nails that build the house of failure.”
He thinks of that often. Whenever he thinks about making an excuse he remembers that advice and figures out a way to just get it done.
Some technology that Chris and Brian are using in their business is:
- Pro Core. A powerful project management software.
- Blue Beam. Markup drawings and do estimating.
Favorite books are:
- Crushing It – Gary V.
- Shoe Dog
“This industry is based on relationships,” Chris said as we wrapped up the conversation.
Be sure you are taking the time to invest in people as much as you are in tools, skills, and knowledge.
This was an awesome conversation! Listen all the way through and be inspired!
Today’s Protractor Tip is given by Kirsten Erickson from Alma Homes. In this tip she talks all about the importance of proactive client communication and interaction. You’ve got to listen to it. It’s a great tip!
Our featured contractor website today is Mahnken Construction by Sam Mahnken. He’s a great guy, and does beautiful remodeling work in Central Ca. Check him and his website out!
The book we recommend today is called How To Win Friends And Influence People by Dale Carnegie. It’s a classic, but if you haven’t read it or listened to it yet, it’s time. It’s is packed full of powerful principles that will help you succeed when building relationships that work
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