The customer experience is the new product. Today’s homeowners are evaluating contractors on the quality of experience not just the quality of the product. Why construction contractors are falling short on delivering a positive customer experience? As contractors, we’re not just building and delivering a project, we must build a relationship with the customer. When […]
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Contract(ors)
Contract is the root word of what we all consider ourselves to be – Contractors. Think about it, you can’t spell contractor without contract. Likewise, you should NOT be doing any contracting type work without a contract. Sure, it is not as cool a word as demo day or excavation and writing a contract is […]
Top 5 People A Contractor Should Have On Speed Dial
We all have different phone numbers that we have memorized or saved under the Favorites sections of our cell phones. So aside from the pizza delivery guy (because who doesn’t love pizza right ?), who are the most important people that a construction professional needs to have readily available ? Your probably thinking that this […]